What is the primary function of the Northern Ireland Ombudsman?

The primary function of the Northern Ireland Ombudsman is to investigate complaints against public bodies. This role is crucial in maintaining accountability and transparency within public services. The Ombudsman serves as an independent authority that individuals can approach if they believe they have been treated unfairly or improperly by government departments and other public bodies. By conducting thorough investigations, the Ombudsman ensures that citizens' rights are upheld and that public institutions operate fairly.

This function is the cornerstone of the Ombudsman's role because it fosters trust between the public and the government, allowing citizens to seek redress and improve the standards of public service. The Ombudsman’s authority to recommend changes based on these investigations also contributes to the betterment of public administration overall.

In contrast, the other options do not align with the primary responsibilities of the Ombudsman. The role does not involve legislating new laws, mediating between political parties, or managing educational systems, as these functions fall under different governmental or organizational bodies.